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  • “PRIVACY POLICY” BY FACTORYHOOD

    “PRIVACY POLICY” BY FACTORYHOOD Last Version: 202002 The Factoryhood platform/website, operated by Factoryhood Co., Ltd. and Factoryhood AB, provides a total B2B business solution to the chemical industry in Europe and China with the concept of connecting the two largest chemical markets via modern railway system. (“we”, “our”, “us”). We are committed to maintaining your confidence and trust with respect to the privacy of the personal/business information we collect from you. For the purpose of compliance with the General Data Protection Regulation (“GDPR”), we are the data controller on our platform/website, and you may contact us at info@factoryhood.com . This privacy policy sets out the fundamental principles on which we will process any personal data or use the information we collect from you, or provided to us, in connection with your access and use of the FACTORYHOOD Platform/website in your function as authorized representative of your company. We will only process your personal data in compliance with the GDPR and the relevant Chinese law. Please read this privacy policy carefully so that you understand your rights in relation to your personal data, and how we will collect, use and process your personal data. If you do not agree with this privacy policy in full or any part of it, you should not access the Platform/website and use our service. Information you give us As it is in our legitimate interests, FACTORYHOOD collects the information on general usage to operate and ensure the proper functioning of the Platform/website and to offer the best possible user experience. Information concerning you may be provided by yourself or your company in the context of your registration as an authorized representative of your company in relation to the use of the Platform/website. Information may also provided by you through your contact with us or other users via the Platform/website, by email, telephone, communication channels within the Platform/website, or otherwise. How do we use your information? We will use your information to: ² communicate with you ² contact you via telephone or email; ² display personalized content; ² administer and provide services and customer support; ² enhance, improve and personalize our services; ² enforce our general terms of use for the FACTORYHOOD Platform/website; ² process orders from you or customers; or ² collect statistical information about your use of the Platform/website Technical usage information When you visit and use our Platform/website, our computer system automatically collects the information sent to us by your computer, mobile device, or other access device. This information includes: ² your IP address; ² device information including, but not limited to, identifier, name, and type of operating system; ² mobile network information; and ² standard web information, such as your browser type and the pages you access on our Platform/website. Use of Cookies Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web Browser (if you allow) that enables the site's or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the orders you made on our Platform/website; they are also used to help us understand your preferences based on previous or current site activity which enables us to provide you with improved services; we also use cookies to help us compile and aggregate data about site traffic and site interaction. This helps us to improve the services and tools we provide to you and the way the Platform/website works. How and with whom do we share your personal data? We do not sell, rent or lease your personal information to others except as described in this privacy policy. We share your information with selected recipients. These categories of recipients include: ² cloud storage providers located in the European Union and P R China, to store the personal data you provide and for system disaster recovery services, as well as for the performance of any contract we enter into with you; ² IT services providers and contractors that provide us with hosting or SaaS (software as a service) services who we use to store our customer relationship management information, etc.; and ² analytics providers located in the European Union or P R China that assist us in the improvement and optimization of the Platform/website We may share your information with law enforcement agencies, public authorities or other organizations if legally required to do so, or if we have a good faith belief that such use is reasonably necessary to: ² comply with a legal obligation, process or request; ² enforce our terms and conditions and other agreements, including investigation of any potential violation thereof; ² detect, prevent or otherwise address security, fraud or technical issues; or ² protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction). Where do we store your personal data? The information that we collect from you will be transferred to, and stored at/processed in the European Union and China. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this privacy policy. The security of your personal data We will do our best to protect your personal data by deploying the best available technology and appropriate solutions. Once we have received your information, we will take appropriate technical and organizational measures to safe guard your personal data against loss, theft and unauthorized use, access or modification. Nevertheless, the transmission of information via the internet or email is not completely secure, we cannot guarantee the full security of your information transmitted through the Platform/website or via email. Hence any transmission is at your own risk. After you have ceased being an authorized representative in relation to your company’s use of the Platform/website, we will store your information in an aggregated and anonymized format. Third-party Links We may include links to our platform/websites from other users of the Platform/website or third parties. If you follow a link to any of these websites, these websites will have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to those websites. Your Right Under certain circumstances, you have the right to ask us to delete the personal data we hold about you by sending us your written request. To exercise such rights, please contact Factoryhood at support@factoryhood.com . Please note that these rights are limited, for example, where fulfilling your request would adversely affect other individuals or Company trade secrets or intellectual property, where there are overriding public interest reasons or where we are required by law to retain your personal data. After you have ceased being an authorized representative in relation to your company’s use of the Platform/website, we will store your information in an aggregated and anonymized format. Your Consent By using our platform/website you consent to our privacy policy. Please note that this policy may be amended or updated from time to time to reflect changes and additions to the privacy policy. Please check back for the most current version before relying on any of the provisions in this privacy policy.

    Factoryhood 2020-02-14